Why is Juno collecting my destination bank account details?
Juno is proactively collecting your destination bank account details to help users receive their funds as soon as they are available for disbursal from Synapse's partner banks.
Does providing my destination bank account details guarantee that my funds will be released?
No, providing your destination bank account details does not guarantee the release of your funds. This is simply a proactive measure to expedite the disbursal process when funds become available from Synapse's partner banks.
What happens to my destination bank account information after I provide it to Juno?
By providing your destination bank account information, you authorize and direct Juno to forward it to Synapse’s partner banks for any potential disbursal of funds.
Note:
Providing your details now doesn't guarantee that your funds will be released. This is just a proactive measure from Juno.
You authorize and direct Juno to forward your destination account information to Synapse’s partner banks for any potential disbursal.
You certify that the account information you provide is true and accurate and that you are the owner of the destination account.
Information that you provide to Juno is solely your responsibility, and you are responsible for errors in the information that you provide to us
For the latest updates about the situation, read our blog article.
If you have any questions, please feel free to contact our support team.