In typical scenarios, unmanned gas stations might place a temporary authorization hold of up to $175 on your Juno card. Please be reassured that this initial pre-authorization from the merchant does not represent the final bill amount.

The cost of the fuel will be subsequently charged as a separate transaction, which releases the authorization hold. To circumvent this, we suggest paying the desired fuel amount at the register prior to fueling.

Usually, it takes about 30 business days for Juno to receive the refund from the merchant. Once the refund is received, the funds will automatically be reflected in your balance.

Should the amount not be released after 30 business days, please don't hesitate to contact Juno support. We will gladly reach out to the merchant on your behalf to swiftly resolve the matter.