1. Why has my Juno debit card been temporarily locked?
Your Juno debit card may be temporarily locked if we detect some unusual transactions on your account. This is a precautionary measure to prevent unauthorized access or fraudulent activity.
2. How can I unlock my Juno debit card?
To unlock your Juno debit card, follow the steps mentioned below to reactivate it.
Log in to your Juno account.
Click on the Card tab and navigate to the locked card.
Select “Unlock” to reactivate your card.
3. What should I do before unlocking my card?
Before unlocking your card, carefully review your recent transaction history to ensure that you have authorized all transactions and received any cash from any ATM withdrawals you may have done.
4. How can I ensure the security of my account?
To maintain the highest security standards, regularly review your transaction history and promptly report any suspicious transactions to our support team.
If you encounter any issues or have questions regarding your locked card or account security, please reach out to our support team for assistance. We're here to help.