If you are having trouble connecting to Plaid, here are the four most common reasons you are having trouble connecting to your Bank.
Your bank login and password may have changed. Try verifying your login credential and try again. Tip: At times the auto-population tool can cause password mix-ups.
Plaid may be experiencing technical difficulties. If this is the case, we ask for your patience and to please try again at a later time. Plaid is likely aware and working towards a fix.
Your bank may be experiencing technical difficulties. Issues with your bank’s internal system may be the cause of the error. We recommend contacting your bank to let them know you’re experiencing this.
Your bank may be limiting your ability to connect. Some banks are restrictive in what apps have access to your account. Consider contacting your bank to let them know you’re experiencing this.
To attempt to link your account we recommend going to https://my.plaid.com/sign-up/get-started. Here you should be able to link your account. If your issue persists please reach our support team we are happy to help.